1Introduction
As one of Bangladesh's most trusted online gaming platforms, wj7 takes your privacy very seriously. This Privacy Policy explains in detail how wj7 collects your personal information, the purposes for which it is used, and how it is kept secure.
By accessing the wj7 platform or creating an account, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, feel free to reach out to our support team.
wj7's Promise: We never sell your data to third parties. Protecting your privacy is a core part of how we operate.
2What Information We Collect
When you create an account and use the wj7 platform, we collect various types of information. This data comes from three main sources — what you provide directly, what is collected automatically as you use the platform, and what we receive from third-party verification services.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Personal Identification Information | Name, date of birth, national ID number | KYC verification and account registration |
| Contact Information | Mobile Number, Email Address | OTP verification, notification delivery |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, browser type, OS | Security Verification & Fraud Prevention |
| Usage Data | Game history, betting patterns, login times | Personalized Experience Enhancement |
| Location Data | Country & Region Information | Ensuring Legal Compliance |
We never collect unnecessary data. Only information that is essential for the proper operation of the wj7 platform and your security is gathered. At every stage of data collection, we follow a data minimization principle.
3How We Use Your Information
Wj7 uses the data it collects solely for specific, legitimate purposes. Below is a detailed breakdown of the key reasons your personal information is used:
- Account Management: Your personal information is used to manage registration, login, and account security.
- Financial Transaction Processing: Payment information is required to process deposits and complete withdrawals.
- Fraud Prevention: Device and usage data is analyzed to detect multiple accounts, flag suspicious transactions, and prevent bonus abuse.
- Customer Support: Your account information is used to resolve issues quickly and provide effective support.
- Personalized Experience: Your usage data is used to offer game suggestions and promotions tailored to your preferences.
- Legal Compliance: Data is retained as required to comply with local and international laws.
- Platform Improvement: Data is analyzed to generate anonymous statistics aimed at improving the overall user experience.
Please Note: wj7 never shares your data with third parties for marketing purposes. Your data is used exclusively to improve wj7's own services.
4Data Protection Measures
Wj7 uses industry-leading technology to protect your personal and financial information. Our security infrastructure is built in multiple layers so that if one layer fails, the others remain active.
- 256-bit SSL/TLS Encryption: All data exchanged between the platform and your device is transmitted through encrypted channels.
- Two-Factor Authentication (2FA): Additional OTP verification is in place for logins and important transactions.
- Encrypted Database: All personal data stored on our servers is protected with AES-256 encryption.
- Regular Security Audits: Third-party cybersecurity experts conduct regular audits of our systems.
- Firewall & DDoS Protection: Advanced network security measures defend against cyber attacks.
- Staff Training: All wj7 staff receive regular data protection training and are bound by strict confidentiality agreements.
In the event of a data breach, wj7 is obligated to notify affected users within 72 hours and will take immediate action.
5Cookie Policy
The wj7 platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve platform functionality and enhance your experience.
- Essential Cookies: These cookies are essential for maintaining your login session and ensuring the platform's core functionality. They cannot be disabled.
- Functional Cookies: These cookies remember your preferred language, theme, and settings.
- Analytics Cookies: Anonymous statistics are collected to better understand how the platform is being used.
- Security Cookies: These cookies help detect suspicious activity and prevent fraud.
You can disable analytics and functional cookies through your browser settings. Note that disabling essential cookies may affect certain platform features.
6Data Sharing Policy
Wj7 never sells, rents, or shares your personal data with third parties for marketing purposes. However, limited information may need to be shared in specific circumstances:
- Payment Processors: Only the information necessary to process transactions is shared with payment partners such as Mobile Banking, Nagad, or Rocket.
- KYC Verification Services: Data may be shared with accredited verification service providers for identity verification purposes.
- Legal Obligations: We may be required to share data in response to court orders, directives from regulatory bodies, or requests from law enforcement agencies.
- Company Merger: Should wj7 merge with another company in the future, users will be notified before any data is transferred.
Warning: If anyone claiming to be from wj7 asks for your personal information, it may be a scam. We will never ask for your password via email or phone.
7Data Retention Period
Wj7 retains your data only for as long as necessary. All information is kept while your account remains active. After closure, certain data may be retained for a defined period to meet legal requirements:
- Financial Transaction Records: Retained for a minimum of 5 years after account closure.
- KYC Documents: Kept for 5 to 7 years for legal compliance purposes.
- Support Conversations: Retained for up to 2 years after account closure.
- Log File: Generally retained for up to 1 year for security purposes.
- Marketing Preferences: Deleted immediately upon cancellation.
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.
8Your Data Rights
Wj7 respects your rights over your personal data. You have the following rights regarding your information:
- Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: If any of your information is inaccurate, you can request that it be corrected.
- Right to Erasure: Where there is no legal obligation to retain it, you may request that your data be deleted.
- Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
- Right to Data Portability: You have the right to receive your data in a structured format and transfer it to another service.
- Right to Object: You may object to the use of your data for specific purposes.
How to Exercise Your Rights: To exercise any of your data rights, contact the wj7 support team. We aim to respond within 30 days.
9Minor Protection
Wj7 is a responsible gaming platform intended only for users aged 18 and above. We never knowingly collect personal data from minors.
Age verification is carried out at registration, and additional KYC checks are performed where needed. If we discover that a minor has created an account, it will be immediately closed and all associated data will be deleted. If a parent or guardian suspects their child is using this platform, please contact us right away.
10Changes to the Privacy Policy
Wj7 may update this Privacy Policy from time to time. Changes may arise due to regulatory updates, adoption of new technologies, or platform improvements. For significant changes, we will notify you in the following ways:
- Via pop-up notification when you log in to the platform.
- By sending a notification to your registered email address.
- Updates the 'Last Updated' date at the top of this page.
Continued use of wj7 after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.
11Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy, please contact wj7's data protection team. We will handle your matter with the utmost care and full confidentiality.
- Email: [email protected]
- Live Chat: Through live chat after logging in to the platform
- Response Time: Typically within 24–48 hours
Our Bengali-speaking support team is available 24/7, seven days a week.
The Core Pillars of Our Privacy Commitment
All your data stored on wj7's servers is protected with AES-256 encryption. No unauthorized party can ever access your information. Our data centers comply with international security standards.
Wj7 never sells your personal information — this is a core business principle. Your data is used only to deliver your services, not for third-party advertisers.
Third-party cybersecurity experts conduct a full audit of wj7's systems every year. Through these reviews, we ensure our data protection practices remain up to date at all times.
From your account settings, you can turn off marketing notifications, download your data, and close your account if needed. Full control stays with you.
Wj7's AI-powered fraud detection system operates around the clock. Any unusual activity is detected instantly, your account is secured, and you are alerted immediately.
All policies and security notices from wj7 are provided in Bengali. We believe that transparency and clear communication are the foundation of genuine trust.
Enjoy Gaming in a Safe Environment
Create your account today with the confidence of wj7's strict privacy policy and advanced security measures. Your data is protected, your experience is safe.